hh98com Privacy Policy

hh98com is an online gaming and sports betting platform operating at https://hh98com.net, serving players based in Pakistan. When this Privacy Policy refers to "hh98com", "we", "us" or "our", it means the hh98com platform and the team responsible for operating it.

For the purposes of data privacy, hh98com acts as the data controller — meaning we determine how and why your personal data is collected and processed. If you have any questions about how your data is handled, you can contact us directly at support@hh98com.net.

This Privacy Policy applies to all personal data collected through your use of the hh98com website, mobile interface, and any associated communications you initiate with us. It should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

hh98com collects personal data that is genuinely necessary for the operation of your account and for compliance with our legal obligations. We do not collect data for its own sake. Below is a clear breakdown of the categories of data we hold.

hh98com does not collect sensitive personal data such as religious beliefs, ethnic origin, or health information. The only exception is responsible gaming related disclosures that you voluntarily provide when using self-exclusion or problem gambling support tools — this data is held with the highest level of confidentiality and used only for player protection purposes.

hh98com collects personal data through the following channels:

• Direct registration: When you create a hh98com account, you provide your name, email, mobile number, and date of birth directly through the registration form.
• Identity verification: When hh98com requests KYC documentation (e.g. CNIC copy, bank statement), you provide these directly to our compliance team.
• Transactions: Payment gateway integrations (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard) provide transaction references and confirmation data to hh98com upon completion of a deposit or withdrawal.
• Platform activity: Your betting activity, game history, session times and navigation patterns are automatically logged by the hh98com system as you use the platform.
• Device and browser data: Your IP address, device fingerprint, browser type and operating system are collected automatically for security monitoring purposes.
• Support interactions: Any emails, chat messages or calls you initiate with hh98com support are recorded and stored as part of your account record.
• Cookies: Session cookies and functional cookies placed by hh98com during your visit collect information about your platform usage. See Section 8 for full cookie details.

hh98com uses personal data for the following specific purposes. We only process data where there is a clear and legitimate reason to do so.

• Account management: To create, verify and maintain your hh98com player account and ensure you can access all platform features securely.
• Identity verification (KYC): To verify your age (18+), confirm your identity, and meet our legal obligations to prevent underage gambling and fraud.
• Payment processing: To process PKR deposits and withdrawals via your chosen payment method and to maintain an accurate financial record of all transactions on your hh98com account.
• Fraud prevention and security: To detect and investigate suspicious account activity, duplicate accounts, bonus abuse, and any other conduct that violates hh98com's Terms and Conditions.
• Responsible gaming: To monitor account activity for patterns that may indicate problem gambling behaviour and to implement any self-exclusion or limit requests you make.
• Customer support: To investigate and resolve queries, complaints and disputes raised through hh98com support channels.
• Platform improvement: To analyse aggregated, anonymised usage data to improve hh98com product features, interface design, and game selection.
• Marketing communications: To send promotional offers, bonus notifications and relevant updates to players who have opted in to receive them. You can opt out at any time.

hh98com processes personal data on the following legal grounds, depending on the specific purpose:

• Contract performance: Processing necessary to fulfil our obligations to you as a registered hh98com player — including operating your account, processing transactions, and settling bets.
• Legal obligation: Processing required to comply with applicable laws — including age verification, anti-money laundering checks, and fraud prevention obligations.
• Legitimate interests: Processing conducted in the genuine legitimate interests of hh98com — including platform security monitoring, fraud detection, and product analytics — provided those interests are not overridden by your privacy rights.
• Consent: Where you have provided explicit consent — such as opting in to receive marketing communications from hh98com — we process your data on the basis of that consent. You may withdraw consent at any time without affecting any prior processing.

hh98com does not sell, rent, or trade your personal data to any third party. We share data only in the following limited and clearly defined circumstances:

• Payment processors: Transaction data is shared with Easypaisa, JazzCash, NayaPay, SadaPay, banking partners and card networks solely to process your PKR deposits and withdrawals.
• Identity verification providers: Where third-party KYC services are used to verify CNIC or passport documents, your identity data is shared only for the purpose of that verification and is not retained by the provider beyond the verification window.
• Game software providers: Where third-party casino or sports data providers power specific hh98com games or odds feeds, session data (not identity data) may be shared to render the correct game state for your account.
• Legal and regulatory authorities: hh98com will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law or valid legal process. We will notify affected players where legally permitted to do so.
• Fraud prevention networks: Account activity data may be shared with industry fraud prevention services where suspected fraud or money laundering activity is identified on a hh98com account.

hh98com takes the security of financial data particularly seriously. All monetary transactions on the platform are denominated in Pakistani Rupees (PKR) and processed through integrated local payment gateways.

hh98com does not store full card numbers, CVV codes, or complete mobile wallet PINs. When you make a deposit or withdrawal, the relevant payment gateway (Easypaisa, JazzCash, NayaPay, SadaPay, bank, or card network) handles the credential authentication on their own secured systems. hh98com receives only a transaction reference, an amount, and a confirmation status.

Transaction history on your hh98com account — showing deposit amounts, withdrawal amounts, bet settlements, bonus credits and VIP cashback in PKR — is maintained for a minimum of 5 years for financial audit and compliance purposes. You can view your transaction history at any time from within your hh98com account dashboard.

hh98com uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is used. Here is a clear breakdown of the cookies we use:

• Essential cookies: Required for the platform to function. These keep you logged in during your hh98com session, remember your preferences, and maintain the security of your account. You cannot opt out of essential cookies without disabling platform functionality.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate hh98com — which pages are visited most, where users drop off, and how features are used. This data informs product improvements and does not identify individual players.
• Functional cookies: Store your language preference, display settings, and betting slip state so your experience on hh98com is consistent across sessions.

hh98com does not use third-party advertising or cross-site tracking cookies. Your hh98com browsing behaviour is not shared with external advertising platforms or social media networks.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent you from logging in to hh98com. Blocking analytics cookies will not affect your ability to use the platform but will prevent us from receiving usage data that helps us improve it.

hh98com retains personal data only for as long as is necessary for the purpose for which it was collected, or for as long as required by applicable legal obligations.

• Active account data: Retained for the lifetime of your hh98com account plus a minimum of 5 years after account closure.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction for financial audit compliance.
• KYC and identity documents: Retained for a minimum of 5 years after account closure or after the completion of any regulatory investigation in which the data was relevant.
• Support and communication records: Retained for 2 years from the date of the last interaction.
• Marketing preference records: Retained until you opt out or request deletion, whichever comes first.

When data is no longer required, hh98com deletes it securely from all live systems and requests deletion from any third-party processors that hold copies of the same data.

hh98com implements technical and organisational security measures proportionate to the sensitivity of the data we hold. These measures include:

• Encryption at rest and in transit: All personal data stored on hh98com servers is encrypted. All data transmitted between your device and hh98com is protected by TLS encryption (HTTPS).
• Access controls: Access to personal data within hh98com is restricted on a strict need-to-know basis. Staff with access to player data are vetted and trained on data handling obligations.
• Session security: Automatic session expiry after a period of inactivity. Re-authentication required for sensitive account changes such as withdrawal method updates.
• Fraud monitoring: Automated systems monitor account activity for anomalous patterns — including unusual login locations, rapid transactions, and atypical betting behaviour — and flag accounts for human review where indicators are detected.
• Incident response: hh98com maintains a data breach response protocol. In the event of a security incident that affects your personal data, we will notify affected players within a reasonable timeframe and describe what data was affected and what steps are being taken.

As a hh98com player, you have the following rights over your personal data. You can exercise any of these rights by contacting us at support@hh98com.net. We will respond within 30 days of a valid request.

If you are a parent or guardian and believe your child has registered on hh98com, please contact us immediately at support@hh98com.net with the account details so we can investigate and take action promptly. hh98com treats underage gambling as a serious matter and acts on all such reports without delay.

hh98com sends promotional emails and SMS messages — including bonus offers, tournament announcements, and VIP Club updates — only to players who have explicitly opted in to receive marketing communications during registration or through their account settings.

You can opt out of hh98com marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email from hh98com.
• Updating your communication preferences in your hh98com account settings.
• Emailing support@hh98com.net with a request to be removed from all marketing lists.

Opting out of marketing communications does not affect transactional messages — you will still receive account notifications, deposit confirmations, withdrawal updates, and security alerts as these are essential account communications, not marketing.

hh98com reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable laws, or platform features. The "Last Updated" date at the top of this page shows when the current version was published.

When material changes are made to this Privacy Policy, registered hh98com players will be notified by email to their registered address and/or by a notification displayed on the platform. Continued use of hh98com after notification of a policy update constitutes acceptance of the revised version.

We recommend bookmarking this page and checking it periodically. If you have questions about a recent change, please contact us at support@hh98com.net and we will explain what changed and why.

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have concerns about how hh98com handles your personal data, please reach out using the following:

Please include your registered hh98com email address in any privacy request so we can locate your account record and respond accurately. We may ask for additional verification before actioning sensitive requests such as data deletion or full account data export.